WILDLIFE SAFARIS - PAYMENT OPTIONS

We require a deposit equal to 30% of the tour price to confirm advance bookings and the balance is payable 50 days before departure according to instructions from our Sales Office.

1. Credit card
We have a secure online facility for Visa, MasterCard and American Express cards. Clients using these cards will receive instructions with their Provisional Reservation Form.

Make a payment

2. International Bank Transfer
Please request our banking details plus Swift code & arrange payment via your bank.

3. Exchange4Free
You can pay for your reservation through Exchange4Free which is a South African owned and run global foreign exchange and payments company - please contact our office for more info.

CONDITIONS OF TRAVEL:

ACCEPTANCE
When making payment for a safari, you are required to read and accept these Conditions of Travel. We will assume that once payment has been made you have done so.

FORMS TO BE SIGNED

1. Conditions of Travel - can be accepted online.

CANCELLATIONS

• Cancellations received more than 51 days prior to departure, a refund of 85% of the deposit is allowed.
• Cancellations received within 50 to 36 days prior to departure, a refund of 50% of the deposit is allowed.
• Cancellations received within 35 days prior to departure, no refund is allowed.
• Please take note that Wildlife Safaris (Pty) Ltd is in turn bound by the cancellation policies of our third party suppliers such as S.A. National Parks that we would have prepaid for services.
• There will be no refunds on unused services or meals whilst on tour.

NOTES
Your travel plans are made entirely at your own risk and Wildlife Safaris (Pty) Ltd will not accept responsibility for cancellations made for any reason including and not restricted to missed flights, problems with visas or travel documents, flight cancellations, delays, interruption of tours, lost baggage, transport or traffic delays, bad weather, illness or injury, family matters or bereavement, or for any other circumstances that may necessitate cancellation or amendments by you to your travel plans. This will also include any and all Government/s (ours and yours) imposed travel restrictions relating to the Covid19 Pandemic. Please ensure you purchase comprehensive travel insurance with adequate cancellation and curtailment cover for any eventuality.

You also agree that is understood by Wildlife Safaris (Pty) Ltd and that upon payment of your deposit you have read, understood and accepted the Cancellation & other Conditions of Travel. This information is made available during the online payment process & supplied by our consultant when a Provisional Reservation is made.

REFUNDS/RETURNS POLICY
Should you for any reason need to cancel your purchase you must advise us in writing of your cancellation. Details will then be sent to our Accounts Department for assessment and arrangement for any refund due to you, the client.

PAYMENT OPTIONS AND PRICING
All transactions will be processed in South African Rands (ZAR).
The cost of the safari tour will include a basic tour price plus conservation fees, levies & VAT. No further taxes are due by the client.
VAT cannot be claimed back on departure from South Africa.
Wildlife Safaris (Pty) Ltd reserves the right to change pricing at any time without prior Notice.

DELAYS:
If passengers miss their pickup because of delayed flights or for other reasons, the cost to provide alternative transport and join their group will be for the passenger's expense.

RESPONSIBILITY:
Whilst Wildlife Safaris (Pty) Ltd. their employees and / or agents will take every care against such contingencies, they cannot be held responsible for any delays or interruption to safaris or missing of onward travel arrangements and shall be exempt from liability for any loss, damage or injury to any person and their property. This also applies to delays caused by extreme weather, natural disasters or protest action.

INSURANCE:
We strongly suggest you purchase Comprehensive Travel Insurance with adequate cancellation cover for any eventuality. This insurance must be arranged in your own country and we recommend you do so at the time you make your booking and pay the deposit. Wildlife Safaris ( Pty ) Ltd will not be held responsible if a Client does not have Comprehensive Travel Insurance.

WILD ANIMALS:
Although attacks by wild animals are rare, clients are reminded that many of the animals and reptiles they will see are potentially dangerous. Wildlife Safaris and their guides, contracted tour operators, selected private safari lodges and national parks cannot be held liable for any injuries caused during an incident involving the behavior of wild animals

PASSPORTS / VISAS:
Please refer to the notes on Entry into South Africa https://www.wildlifesafaris.com/entry-into-South-Africa.html . It is your responsibility as a traveler to ensure you have the correct documents and visas so please check with your nearest South African consulate or embassy. Read more details on http://www.dha.gov.za/index.php/applying-for-sa-visa

Failure to comply with visa and/or passport requirements may result in denied boarding by your Airline. Wildlife Safaris (Pty) Ltd. is not responsible for any losses or inconvenience incurred as a result.

FAMILIES:
Children under the age of 18 years may be required to present additional documents to Immigration Officials when boarding flights to South Africa. Please check regulations with your nearest South African Embassy or Consulate according to your Nationality. Wildlife Safaris ( Pty ) Ltd is not responsible in the event of children being denied boarding flights.

ALTERATIONS TO TOURS:
The Company reserves the right to change the itinerary or accommodation should conditions necessitate such alteration. Transportation will be in an air-conditioned microbus, sedan, Sprinter or coach according to the number of passengers.

GAME DRIVES:
The open safari vehicles are based at Sabie River Bush Lodge bordering southern Kruger Park. Your guide will arrange game drives & inform you what time to be ready. Most itineraries include a 3 hour sunset / night game drive conducted in the National Parks open safari vehicle.

HEALTH:
Anti-malaria precautions are recommended for visitors to Kruger Park mainly during the rainy season from October to May. These include protective clothing, insect repellent and medication. Clients are responsible for their own vaccinations including yellow fever. Please follow this link for further details - http://www.wildlifesafaris.com/health.html Please inform us if you suffer from a particular medical condition such as diabetes.

PREGNANCY:
Female Clients who are pregnant should consult their doctor before travelling. Malaria medication is not recommended during pregnancy and other concerns are bumpy roads and unexpected stops for wildlife.

SPECIAL DIETS:
Please advise us if you require a special diet such as vegetarian, gluten free or you have food allergies. Kosher families need to discuss their requirements and Halaal food is only available at certain restaurants in Kruger Park.

BAGGAGE:
On small group safaris, passengers are allowed one check-in bag (maximum 20 kgs) and one cabin bag (max 7 kgs) so kindly advise our office if you have excess baggage. Please be aware that there are no porters to assist with baggage on arrival at your Camp in Kruger Park.

PHOTOS & REVIEWS:
we request your permission to use any photos submitted to our office or Facebook page after you have travelled for subsequent marketing purposes of Wildlife Safaris.

Revised September 2020