We require a deposit equal to 50%* of the tour price to confirm advance bookings and the balance is payable within 8 weeks before departure according to instructions from our Sales Office. *This amount is negotiable for clients booking more than 6 months ahead of departure.
1. Credit card
We have a secure online facility for Visa, MasterCard and American Express cards. Clients using these cards will receive instructions with their Provisional Reservation Form.
Sometimes we may need a backup system so you will be asked to use our Debit Authorisation Form - type in your card details, scan and email it back. Once the deposit is paid, confirmation will be emailed to you.
Clients may transfer payment into our PayPal account - please contact our office for more info.
This is a good choice if you are using USD currency but not with other currencies.
3. International Bank Transfer
Please request our banking details plus Swift code & arrange payment via your bank.
You can pay for your reservation through Exchange4Free which is a South African owned and run global foreign exchange and payments company - please contact our office for more info.
When making payment for a safari, you are required to read and accept these Conditions of Travel. We will assume that once payment has been made you have done so.
FORMS TO BE SIGNED
within 56 days prior to departure will incur a cancellation fee of 100 % of the tour price paid. Cancellation for safaris received more than of 56 days prior to departure, will incur a 50% cancellation fee of the deposit paid. We are bound by the Cancellation Policy of our suppliers such as S A National Parks. There will be no refund on unused services or meals on tour if a passenger is unwell.
if passengers miss their pickup because of delayed flights or for other reasons, the cost to provide alternative transport and join their group will be for the passenger's expense.
Whilst Wildlife Safaris (Pty) Ltd. their employees and / or agents will take every care against such contingencies, they cannot be held responsible for any delays or interruption to safaris or missing of onward travel arrangements and shall be exempt from liability for any loss, damage or injury to any person and their property. This also applies to delays caused by extreme weather, natural disasters or protest action.
All passengers including those on frequent flyer programs are strongly advised to arrange their own travel insurance against cancellations, delays, interruptions of tours, personal accident, medical expenses and loss of baggage.
Although attacks by wild animals are rare, clients are reminded that many of the animals and reptiles they will see are potentially dangerous. Wildlife Safaris and their guides, contracted tour operators, selected private safari lodges and national parks cannot be held liable for any injuries caused during an incident involving the behavior of wild animals
PASSPORTS / VISAS:
Please refer to the notes on Entry into South Africa https://www.wildlifesafaris.com/entry-into-South-Africa.html . It is your responsibility as a traveler to ensure you have the correct documents and visas so please check with your nearest South African consulate or embassy. Read more details on http://www.dha.gov.za/index.php/applying-for-sa-visa
Failure to comply with visa and/or passport requirements may result in denied boarding by your Airline. Wildlife Safaris (Pty) Ltd. is not responsible for any losses or inconvenience incurred as a result.
Children under the age of 18 years may be required to present additional documents to Immigration Officials when boarding flights to South Africa. Please check regulations with your nearest South African Embassy or Consulate according to your Nationality. Wildlife Safaris ( Pty ) Ltd is not responsible in the event of children being denied boarding flights.
ALTERATIONS TO TOURS:
The Company reserves the right to change the itinerary or accommodation should conditions necessitate such alteration. Transportation will be in an air-conditioned microbus, sedan, Sprinter or coach according to the number of passengers.
An open safari vehicle will be requested for most game drives in Kruger Park when 4 or more adults are booked on a tour. Otherwise 2 or 3 adults (or families with 2 adults + 2 young children) may have game drives by microbus with opening windows. All passengers staying 2 nights inside Kruger Park will be booked on a 3-hour sunset game drive conducted in the National Parks open safari vehicle. We recommend children under 6 years have game drives in a closed vehicle.
Anti-malaria precautions are recommended for visitors to Kruger Park mainly during the rainy season from October to May. These include protective clothing, insect repellent and medication. Clients are responsible for their own vaccinations including yellow fever. Please follow this link for further details - http://www.wildlifesafaris.com/health.html Please inform us if you suffer from a particular medical condition such as diabetes.
Female Clients who are pregnant should consult their doctor before travelling. Malaria medication is not recommended during pregnancy and other concerns are bumpy roads and unexpected stops for wildlife.
Please advise us if you require a special diet such as vegetarian, gluten free or you have food allergies. Kosher families need to discuss their requirements and Halaal food is only available at certain restaurants in Kruger Park.
On small group safaris, passengers are allowed one check-in bag (maximum 20 kgs) and one cabin bag (max 7 kgs) so kindly advise our office if you have excess baggage. Please be aware that there are no porters to assist with baggage on arrival at your Camp in Kruger Park.
PHOTOS & REVIEWS:
we request your permission to use any photos submitted to our office or Facebook page after you have travelled for subsequent marketing purposes of Wildlife Safaris.
Revised May 2019